A: Yes, Butts on Seats offers delivery services for your convenience. Delivery to metro areas on the East Coast are generally free and can be arranged at a cost that depends on your specific location. For those who prefer to pick up their purchases, we also offer free in-store collection on the Sunshine Coast. Please contact us for more details on delivery options and fees.

A: PU Leather, often referred to as Polyurethane Leather, is a material made from a polymer known for its versatility, durability, and wide range of applications. However, it is important to note that Polyurethane (PU) is not actual leather. At Butts on Seats, we value transparency and believe that the term PU Leather can be misleading for our customers. Therefore, we do not use this term for any of our products. We are committed to providing quality materials that you can trust.

A: At Butts on Seats, we understand the importance of making the right choice when it comes to your dining chairs and stools. However, due to high freight costs, we do not accept returns if you change your mind or if you have selected the wrong color. Our commitment to quality means that if you receive a product that is faulty or not fit for purpose, we will adhere to Australian consumer law by either repairing or replacing the item. This policy ensures that you receive products that meet our high standards of quality and craftsmanship.

A: Yes, most of our styles at Butts on Seats come in other colours and are listed on the website. As specialists in dining chairs and stools, we understand the importance of matching your furniture to your unique decor. Please note that much of our furniture is imported, so the availability of colours is largely dependent on our suppliers.

A: At Butts on Seats, we maintain very little backup stock in-store due to our extensive range of dining chairs and stools. Because of the variety we offer, it's not feasible to keep large quantities on hand. However, our suppliers typically have good stock quantities available in their warehouses. If you find something you like, we can quickly and efficiently order it for you.

A: At Butts on Seats, the price of our furniture can vary significantly due to several factors. Firstly, the origin of the furniture plays a crucial role; furniture made locally often incurs higher labour costs compared to pieces manufactured overseas. Additionally, the freight costs involved in shipping heavier or bulkier items can also increase the price. The materials used in construction are another significant factor. Higher-quality raw materials, such as solid wood and premium metals, tend to cost more but offer greater durability and longevity. The thickness of these materials also matters; thicker raw materials often result in sturdier and more durable furniture. Upholstery choices further impact the price. High-end materials like full-grain leather or high-performance fabrics are more expensive but provide better longevity and comfort. Conversely, cheaper options like PU leather may be more affordable initially but are prone to wear and tear, such as delamination and peeling. Lastly, the physical weight and wall thickness of the furniture contribute to its overall cost. Heavier items with thicker walls often require more raw materials and labour, making them more expensive but also more robust and reliable. By understanding these factors, you can make a more informed decision when selecting your next piece from Butts on Seats.

A: Yes, Butts on Seats offers commercial quantity discounts for bulk purchases. If you are looking to buy multiple settings, we provide discounts for orders over 10 chairs or stools. This is ideal for businesses or large gatherings where you need multiple settings of our high-quality dining chairs and stools. Please speak with one of our specialists to get the best deals tailored to your needs.

A: Proper maintenance of your furniture ensures longevity and maintains its aesthetic appeal. For pieces made of PVC, PU, or vinyl, it is essential to clean them regularly with a soft cloth and mild soapy water or ARCO cleaner. This regular maintenance helps to prevent the buildup of grime and maintains the material's integrity. For fabric furniture, we recommend applying fabric protection, which makes the materials easier to clean. Additionally, a regular vacuum and steam clean every 12 months is advisable. This thorough cleaning process not only removes dirt and grime but also extends the lifespan of your furniture. By adhering to these maintenance practices, you will keep your furniture from Butts on Seats in excellent condition for years to come. Chrome and other metals need to be kept clean but dry; a metal polish applied regularly will help protect against corrosion.

A: Yes, Butts on Seats takes pride in the quality of our furniture and offers a comprehensive warranty on all our products. All items come with a minimum 12-month warranty, ensuring you can enjoy peace of mind with your purchase. Additionally, some of our suppliers extend this warranty for up to ten years, depending on the specific product and manufacturer. We recommend checking the warranty details for each item at the time of purchase or contacting our store for more information. Your satisfaction and confidence in our furniture are our top priorities.